Store owner replied:
Hi Hyunjoo,
Thank you so much for the 5-star review (and for the dangerously honest “hard to stop” warning 😄).
We’re thrilled you enjoyed it, and we really appreciate you taking the time to share this. Reviews like yours genuinely help a small NZ brand like ours a lot.
Warm regards,
Cindy & Lowrey Foods Team
Where i work we sell your cookies and I recommend them a lot to people. I love the plain ones but haven't tried the other flavors. The macadamia crunch is just great for a wee snack and I don't share it!!!!.
Store owner replied:
Hi Sue 😊
Thank you so much for your amazing 5-star review and for recommending our cookies to others, especially at work. That honestly means a lot to us.
Plain is a classic for a reason (excellent taste, zero drama 😄), and I love hearing that the Macadamia Butter Toffee Crunché has become your “wee snack” that you refuse to share… totally valid and fully supported 😂🍬
If you ever feel like branching out, I’d love to know which flavour you try next, but no pressure. You’ve clearly got your priorities in the right place.
Thanks again for the support, Sue 💛
Warm regards, Cindy & Lowrey Team
It was nice and soft the nougat. Good amount of nuts.
Store owner replied:
Hi Mei,
Thank you so much for your wonderful 5-star review! 🌟 We're thrilled to hear you had a great experience with us, and we truly appreciate you taking the time to share it.
At Lowrey Foods, we aim to go the extra mile for our customers, and it’s so rewarding to know that our follow-up made a difference for you. Your happiness is our top priority, and hearing that you’re a "happy customer" brings a big smile to our faces! 😊
If there’s anything else we can assist you with, don’t hesitate to reach out—we’re always here to help.
Thank you again for your kind words and support. We look forward to serving you again soon!
I received a near expired product. I bought them for a gift. Now I have to buy another one. This is a upset shopping.
I bought 4 kinds of the product: the butter cookies were good but the peanuts Nougats were bad. Nougats are small and all the peanuts are soft. I think the peanuts are not fresh. We were surprised. Is it normal or an accident?